FAQ

1. What is DOME’s design style?

The young and dynamic design team of Dome can meet your needs and wants with a variety of different interior design styles. Among those, the most popular is the natural wood product line of DOME in Indochine style with a little bit of the East-Asian touch. Besides, there is the line of industrial wood products with modern and liberal style. And last but not least, the luxury and mighty semi-classic furniture is also the choices of many customers.

2. Does DOME have furniture available for sale or do I need to order?

At our showroom we exhibit furniture representing the three main interior styles of the company (Indochine, Modern and Semi-Classic). Some products are produced in small quantities and available for sale.

Each item is designed with the goal of creating not only maximum comfort and durability for users but also still luxury and elegant. Every year we introduce new, unique and different collections.

In addition, you can order special design and construction for your own.

3. I see that DOME has done many high-end projects such as the residences of many foreign ambassadors in Vietnam, the Hilton Hotel, and apartments for foreigners to rent… So the price of DOME must be very expensive and only wealthy people can buy DOME’s items?

Actually, not just wealthy people can afford our products. Although everything is beautiful and durable, they were manufactured by our workshop and sold directly to consumers, without going through intermediate stages. So prices are quite affordable.

We have different product lines with diversified designs, sizes and materials so prices are in different range. Depending on the preferences and budget of the customer, our design team will be able to advise you choosing the right product line.

4. Why should we choose DOME as a supplier?

DOME has been a famous brand for years not only because of our experience and prestige in the interior design industry but because we also offer qualified design consulting services, good products, after-sales service, and long-term guarantee.

In addition, with DOME, you will save a lot of time because we provide full package services from consulting, design to complete construction and installation of furniture including furniture, sofa, curtain and some other furniture.

Another highlight is that due to the overall design and construction, you will have a beautiful interior space, in which each element is harmoniously combined into a unified and aesthetic space.

5. I want to know more about DOME’s after-sales service?

All DOME furniture is guaranteed for 3-year period and maintained for the following 5 years.

DOME sofas are guaranteed for 1 year on fabric, 2 years on foam and 5 years on framework.

DOME curtains are guaranteed for 1 year from date of purchase.

DOME has very strict systems and procedures to guarantee 100% client satisfaction after using our products and service.

Please contact us through our hotline: 091 5252520 during working hours. Any feedback or customer inquiries are guaranteed to be solved quickly and thoughtfully.

6. How long does it take to do interior design for an apartment, home or villa?

Depending on the time you sign the contract and the size of the project, the design time can range from 2 to 4 weeks.

 7. I want to order individually/ custom-made/ designed. How long will it take for you to deliver my order?

Normally it takes around 3 to 5 weeks to order custom-made wood furniture. With curtains and sofas, it depends on your choice of fabric. If the fabric is available in stock, we can deliver within 2 to 4 weeks. If the fabric must be imported, you will need to add 2 to 3 weeks.

8. We are going to get a new house, which is now under construction. We are very excited to make it beautiful and appropriate. According to “DOME furniture expert”, what should I pay attention to when I go to buy furniture for my house?

First of all, you should go to a trustworthy interior design company, where the expert will thoroughly understand the needs, interests and budget of you and your family. It is essential that all furniture in a space is arranged harmoniously, artistically, and is functional. At the same time, it should be affordable and suitable to your budget.

Before you buy or order new furniture anywhere, you should visit that company’s showroom to make sure that their products are well-finished and in good quality. Remember to ask them about guarantee and maintenance condition. That will make you feel assured when you order.

Finally, to turn a house into a home, don’t hesitate to get help from your interior designer to pick home ware for your home. A wall painting in the right place, a carpet, a few vases, picture frames, which are carefully selected and place in the right spot will turn your house into a truly happy and stylish home.

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