FAQ's

1. What is DOME’s design style?

Our furniture is designed according to modern style, some collection has a little bit of the East-Asian touch. Each item is designed with the goal: how to create maximum comfort and durability for users, but still luxury and elegant. We introduce new collections, unique and different, twice every year.

2. I see that DOME has done many high-end projects such as the residences of many foreign ambassadors in Vietnam, the Hilton Hotel, and apartments for foreigners to rent ... So the price of DOME must be very expensive and only rich people can buy DOME’s items?

Actually, not just rich people buy our products. Although everything is beautiful and durable, they were manufactured by our workshop and sold directly to consumers, without going through intermediate stages. So prices are quite affordable.

Another factor that helps us to decrease costs is: we own our own workshops and showrooms, which are unaffected by unpredictable land rental increases. Therefore DOME’s products are priced very competitively comparing with the quality and service that customers receive.

3. Why should we choose DOME as a supplier?

DOME has been a famous brand for years not only because of our experience and prestige in the interior design industry, but because we also offer qualified design consulting services, good products and after-sales service, and long-term guarantees.

4. Do you have many samples in your Showroom?

In DOME, we always try our best to meet customer needs. Therefore our showrooms offer many choices of wood types, sizes, fabrics and ideas to help you achieve your desired products at reasonable prices. Please contact our sales executives for advice or to custom order when you don’t find what you are looking for in our showrooms.

5. How do I choose appropriate furniture for my needs? What should I pay attention to when I buy furniture?

You should focus on the uniformity of the product. The interior elements should be combined together to create an overall unity and harmony of style and color.

By coming to professional furniture manufacturers who understand this, DOME can give you the overall design services you need to get what you really want.

6. I want to order individually / custom-made / designed. How long will it take for you to deliver my order?

Normally it takes around 4 weeks to order custom-made wood furniture. With curtains and sofas, it depends on your choice of fabric. If the fabric is available in stock, we can deliver within 2 to 3 weeks. If the fabric must be imported, you will need to add 2 to 3 weeks.

7. I want to know more about DOME’s after-sales service?

• All DOME furniture is guaranteed for 3-year period and maintained for the following 5 years
• DOME sofas are guaranteed for 1 year on fabric, 2 years on foam and 5 years on framework
• DOME curtains are guaranteed for 1 year from date of purchase
DOME has very strict systems and procedures to guarantee 100% client satisfaction after using our products and service.

Please contact us through our hotline: 0946 603 333 during office hours. Any feedback or customer inquiries are guaranteed to be solved quickly and thoughtfully.


8. We are going to get a new house which is now under construction. We are very excited to make it beautiful and approriate. According to a “DOME furniture expert”, what should I pay attention to when I go to buy furniture for my house?

First of all, you should go to a trustworthy interior design company. DOME can advise you on a nice, sensible, and comfortable interior layout which is approriate for you and other family members’ requirements.

Secondly, based on your own personal style and budget, DOME can help you choose your furniture. It is essential that all furniture in a space is arranged harmoniously, artistically, and is functional. At the same time it should be affordable, and suitable to your budget.

Before you buy or order new furniture anywhere, you should visit that company’s showroom. Check out their products, style, finish, quality etc... Remember to ask them about guarantees and their commitment to maintainance services. That will make you feel assured when you order.

Finally, upon finishing your home decoration, don’t hesitate to get help from your interior designer to pick home accessories for your home. A wall painting in the right place, a carpet, a few vases, picture frames which are carefully selected and place in the right spot…will turn your house into a truly happy and stylish home.